State Farm® Insurance Agent Spencer Burnside

"Giving this location a 10/10 rating all thanks to Jaki Zurita who went above and beyond to answer all my insurance questions. She was very patient , kind and explained everything very throughly. This statefarm is very lucky to have such a great employee like her!!"

"Unfortunately I have to update my 5 star review they insisted I did when signing..... Kara and her team with Spencer Burnside initially reached out to me to offer me a quote, either by phone or mail. It was good timing as my policy was about to renew, and offered me a cheaper rate than what I could find elsewhere. I went ahead and accepted the car insurance plan, and things seemed great. Fast forward a few weeks, I get a letter stating my policy will be cancelled due to a minor car accident and a speeding ticket from years prior. This information was not only disclosed at time of signing, but confirmed by them. It has never deterred me from getting insurance in the past. And what's worse, they didn't even give me the courtesy of a phone call to notify me of the situation or discuss my options. When I reached out and spoke to Hailey about the situation she seemed as surprised as me and said it was the first they were hearing about it. She tried to dispute it, but I received an email from Kara shortly after offering a $480 /month policy. That's a $230 difference and absolutely atrocious. The cherry on top is now that I'm trying to go back to my previous insurance, my rates are even higher since I cancelled. I appreciate the kind customer service, the girls really were delightful. But this situation was easily avoided and left me paying more money than if they never talked me into switching to them to begin with."

"Excelente el servicio que prestan en la ofc , los recomiendo ampliamente , uno como cliente se siente realmente atendido, eso es sumamente importante , sigan con su buen servicio y tienen el éxito garantizado"

"Spencer is awesome! His team is super friendly. Irma helped me to get renters insurance the same day at a great price."

"Kara did a great job. I had a lot of questions and she answered all of them in a professional manner. She kept in contact with me if she needed any information. I think she should get a raise. Thanks Kara for a job well done"

"I had a great experience working with Spencer. He was very professional and worked hard to provide the best rates. He saved me nearly $6,000 a year on auto policies alone. Spencer is the best State Farm rep I've ever worked with. Highly recommend."

"Jaki, once again I want to say thank you for the great customer service! We appreciate all your help. Thank you."

"Jaki is very kind and is always willing to help 😃"

"Every time I talk to Jacky she is friendly and very attentive to my car's needs, she returns my calls as soon as possible"

"Choosing to go with Spencer Burnside State Farm was the best decision I could have made for my insurance needs. Hailey is very knowledgeable and took the time to go through my policies, and answer all of my questions. I couldn’t be happier with this office knowing my family and business are protected."

"Really appreciate Paula, who is so helpful and willing to problem solve! Appreciate her assistance with bilingual costumers and her support there!"

"Kara and Irma were professional and prompt in getting my insurance quotes. They took the time to find the best coverage for me and answer any questions I had."

"Excelente servicio, le estoy muy agradecido a Paula quien me ayudó en todas mis dudas sobre mis seguros.."

"Although I'm not personally insured with the Spencer Burnside Agency, my grandmother is and I am incredibly thankful, especially to Jaki for her outstanding customer service! She has been such a special addition to this agency. My grandma speaks very little English and often finds it challenging to navigate daily tasks without our assistance. However, Jaki, being a Spanish speaker, has made my grandma's insurance process seamless and stress-free. She is not only efficient but also extremely kind. I've always appreciated this agency's helpfulness, and now it has become even better!"

"Siento que aquí recibí buena ayuda y orientación para obtener la mejor cobertura al menor costo posible. Paula me ayudó en español y me trató muy bien. Me escuchó y supo recomendarme lo que más necesitamos mi familia y yo. Lo recomiendo 100%."

"Kara answered all of my questions and was very knowledgeable and professional, she saved me over $100 per month on my insurance, I would highly recommend her as an agent"

"Best car insurance in Utah hands down! Irma is awesome and very easy to work with and just on top of it all! I couldn’t be more please with my car’s insurance! I’ve had policy’s with all state, farmers and even worse American family insurance before and literally thought no matter where I go it’s going to be the same awful experience no matter what.. Not the case here - they genuinely care about their customers and go the extra mile for them. Every now and then I’ll pop in just to say hi and it’s such a positive and friendly atmosphere! Highly recommend them! 🫶🏼🚘"

"So happy that I moved my car and house insurance to State Farm, mostly because of how responsive and helpful Irma has been. I highly recommend State Farm and Irma who is thinking of switching insurance companies."

"Spencer helped me find the perfect coverage for my family and I and explained everything very thoroughly!"

"Great team. Great office, knowledgeable, and very responsive."

"Kara was great to work with. She was very easy to talk to and helped make sure I really understood all of the ins and outs of my quote and coverage. I felt she really made sure she could offer the best plan possible, which I appreciated."

"Kara is very knowledgeable and saved me tons on home and auto insurance!! We are super happy and thankful for everything she has helped us with!"

"Spencer is one of the coolest and genuine person that I have met in the insurance industry. He is his group of team has tons and tons and tons of level respect and knowledge of how to make people happy and secured and most importantly to save money every month. I was given the opportunity to run into him when I, got my company insured. When they quoted me for auto insurance, I was very happy and overly joyful to know that I was saving 180+ dollars almost $200 and I am very grateful to get to know this specific team. When we make decisions to save money, the best thing to do is to always look around shop and most importantly, be nice to everybody. By being respectful and courteous to other companies, they will give you deals and help you out towards your needs. So thank you Spencer and you guys for everything you guys have done for me and for my company you guys rock keep it up and you guys will continue to be amazingly awesome all right thanks ."

"Irma je naj bolja. Puno nam je pomogla."

"So happy to have worked with Hailey! She really knows her stuff and saved me quite a lot of money. She went through all my existing policies with me and found there were huge mistakes that would have caused me a lot of problems. Thank you so much Hailey!!"