Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Weeks

Eric Weeks

October 28, 2025

5  out of  5
rating by Eric Weeks
"I have recently chosen State Farm for my all of my families insurance needs since having a very poor experience with another insurer. Thus far Spencer Burnsides office has been exemplary! 10/10! Highly recommend! Attentive! Always answer the phone and are kind and courteous! Top notch!"
Profile photo of Nick Pagoulatos

Nick Pagoulatos

October 28, 2025

5  out of  5
rating by Nick Pagoulatos
"I have spoken with her on a couple of occasions and every time it has been a pleasure working with her. Will be working with your agency as well as recommending your agency to friends and family."
Profile photo of Francis Ryan

Francis Ryan

October 22, 2025

5  out of  5
rating by Francis Ryan
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Team Burnside"
Profile photo of Michelle Seutafili

Michelle Seutafili

October 21, 2025

5  out of  5
rating by Michelle Seutafili
"Always friendly and helpful also quick to respond or get back to me"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Team Burnside"
Profile photo of Del Handley

Del Handley

October 14, 2025

5  out of  5
rating by Del Handley
"We got a locksmith here pretty quick and got our car unlocked!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"
Profile photo of Rosario Perez

Rosario Perez

October 10, 2025

5  out of  5
rating by Rosario Perez
"Hannah has been a great help thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Team Burnside"
Profile photo of Ana Patricia Moreira Turner

Ana Patricia Moreira Turner

October 7, 2025

5  out of  5
rating by Ana Patricia Moreira Turner
"Both the front desk and the agent where very professional and patient in answering clearly all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"
Profile photo of Daniel Rodriguez

Daniel Rodriguez

September 25, 2025

5  out of  5
rating by Daniel Rodriguez
"Kenzy was super nice and very helpful! I’d definitely recommend to get a quote from her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Team Burnside"
Profile photo of Gabrielle Holton

Gabrielle Holton

September 25, 2025

1  out of  5
rating by Gabrielle Holton
"The lack of communication with this location is beyond frustrating. I told them about my hard of hearing and they took advantage of that. I’ve it in texts of what I was told and they didn’t follow through. I like State Farm , but this location has treated me poorly."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. -Team Burnside"
Profile photo of april Sposato

april Sposato

September 22, 2025

5  out of  5
rating by april Sposato
"I received excellent care. She found us the best possible pricing through the best possible insurance. I was unbelievably shocked at how great her customer service was and how hard she worked to make our insurance the best we could get. " Call kenzi with state farm, instead of jake!""
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Team Burnside"
Profile photo of Ashlyn Throckmorton

Ashlyn Throckmorton

September 19, 2025

5  out of  5
rating by Ashlyn Throckmorton
"This office has the most genuine agents I have ever worked with. Hey truly care about giving you their best offers for what you can afford. No beating around the bush, no scraping your pockets. It's not just state farm, its Spencer and his team of people. I highly recommend this location specifically for state farm insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Team Burnside"
Profile photo of Rebecca Rasmussen

Rebecca Rasmussen

September 10, 2025

5  out of  5
rating by Rebecca Rasmussen
"Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Team Burnside"
Profile photo of Deborah Leopo

Deborah Leopo

September 4, 2025

5  out of  5
rating by Deborah Leopo
"Hannah made the process of adding drivers to our policy seamless. She was easy to reach, responded quickly, and kept communication clear throughout. I really appreciate not having to wait around to get in touch with her. Everything was handled promptly. She worked efficiently while being polite and professional. I definitely recommend this team for car insurance. Thanks for making the process so smooth!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"
Profile photo of Prateek Dehran

Prateek Dehran

August 29, 2025

5  out of  5
rating by Prateek Dehran
"Hannah from State Farm was incredibly helpful. She patiently and clearly explained my auto and house insurance options, and her suggestions were spot-on. She's a true professional who made the entire process easy to understand."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Team Burnside"
Profile photo of Clint Phillipps

Clint Phillipps

August 29, 2025

5  out of  5
rating by Clint Phillipps
"Highly recommend giving them a chance to earn your business"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Team Burnside"
Profile photo of Sean Sadler

Sean Sadler

August 27, 2025

5  out of  5
rating by Sean Sadler
"Hannah was great to work with and got me real value in my policy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Team Burnside"
Profile photo of Sofia Huamán

Sofia Huamán

August 23, 2025

5  out of  5
rating by Sofia Huamán
"Hannah helped me a lot, she guided me step by step all the information and details included with my insurance. I totally recommended her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Team Burnside"
Profile photo of Scott Reynolds

Scott Reynolds

August 21, 2025

5  out of  5
rating by Scott Reynolds
"Kenzy is wonderful. She made it simple and saved me money?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Team Burnside"
Profile photo of Tanner Nelson

Tanner Nelson

August 13, 2025

5  out of  5
rating by Tanner Nelson
"Kenzie was awesome and made the process super easy for me 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"
Profile photo of Landon “Father Doom” Guss

Landon “Father Doom” Guss

August 11, 2025

5  out of  5
rating by Landon “Father Doom” Guss
"Kenzy was fantastic in helping my wife and I get set up on our first independent auto and renter insurance policy! Information was always delivered quickly, and she was great about following up when life distracted us from responding. We're really happy with the quote we got, and we absolutely recommend working with Spencer's team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Team Burnside"
Profile photo of Brian Murray

Brian Murray

August 11, 2025

5  out of  5
rating by Brian Murray
"Hannah is awsome!! Very sweet and a joy to work with!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Team Burnside"
Profile photo of Carlos Velez

Carlos Velez

August 7, 2025

5  out of  5
rating by Carlos Velez
"Great attention, the staff is excellent shout out to Hannah and Kenzie"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"
Profile photo of Ellen Lopez

Ellen Lopez

July 2, 2025

5  out of  5
rating by Ellen Lopez
"Amazing office to work with! Everyone i have spoken with has been very nice. Daisy was able to assist us to move Home & Auto She spoke spanish as well which was a bonus! She made transferring everything over so easy! Overall amazing customer sevice in the office, would recommend anyone to quote with them:) ¡Una oficina increíble para trabajar! Todos con los que he hablado han sido muy amables. Daisy nos ayudó con la mudanza de casa y auto. Además, hablaba español, ¡lo cual fue una ventaja! Hizo que la transferencia fuera facilísima. En general, el servicio al cliente en la oficina es excelente; recomiendo a cualquiera que cotice con ellos:)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Team Burnside"
Profile photo of Jose Munoz

Jose Munoz

July 1, 2025

5  out of  5
rating by Jose Munoz
"Amazing how they take care of you how they explain everything to you and something better they look to find you the best prize for you I liked how they help me with the process and awnser any questions I had thanks"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Team Burnside"
Profile photo of Alejandro Melendez jr

Alejandro Melendez jr

June 26, 2025

5  out of  5
rating by Alejandro Melendez jr
"Amazing team exceeded my expectations and really worked with me to get me my bang for my buck"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Burnside"